Who We Are + FAQ'S

Hi There!

So happy you are here! Let us start by introducing ourselves and our families.

Hi Guys! My name is Rachael :)

To your right you can see my amazingly supportive hubby and 3 beautiful kiddos!  I am a stay-at-home mamma, I enjoy cooking/baking, colorful fabrics/paper finds, and painting! On a typical day you can usually find me running after our very busy one year old and having impromptu dance parties! I try to make the most of every day and am honored that I get to craft alongside my partner in crime in our new adventure!   


Hi there! My name is Kasey :)

To your left you get to see our latest family photo! My awesome husband, Mark and our 3 crazy-fun kids! I work outside of the home part time and get to stay-at-home part time! I enjoy reading, baking, and blogging! On a typically day you can find me crafting with my kids while singing at the top of our lungs or catching up on the latest episodes of Parenthood on Netflix! I absolutely love working alongside Rachael and crafting up these super awesome things that we make!





We've been BFF's for a long time and have now joined forces in the creative department and came up with R+K Stitches!

We LOVE to craft and make handmade items. We were both making all of these things on our own for ourselves and for our friends and families and it naturally led us to making and selling our items to you guys, which has really taken off and we are more than happy with where things are going!


We have committed to working together on our R+K orders a couple of days each week and have approximately a two week or less turn around for completed orders. While we wish our work days were all smiles, and music and productive-ness... most of the time it's crazy, sometimes organized, chaos since we both have small children running around the house while we work
but we wouldn't trade our time together (or the craziness) for anything!! Well...maybe a kid-free craft day every now and then would be ok... but for now we are simply enjoying our time and our business as it grows! Just to give you a fabulous idea of what our crafting day looks like here are a few photos.



Even though we work from home with our littles in toe,
ALL of our items are made in a smoke free and animal free home!

Thank you for taking a minute of your time to get to know us and for visiting our site! Please let us know if you have any questions about any of our available items or custom orders!

If you have purchased something from R+K Stitches and post it on facebook make sure to tag us in the photo. Or on Instagram use #RKStitches. For every tagged photo of you or your kiddos with our items you will receive $1 off your next order!! THANK YOU FOR YOUR BUSINESS!


FAQ's
} Where are you located?
     
    Kent City, Michigan

     Our items are hand/machine sewn with our utmost care! As we hope that everyone (including the littles) enjoy and treasure our creations as much as we do! Many items may contain buttons or elastic that is not suitable for children under the age of three.

} What is your Return + Exchange Policy?

     We will accept returns on ALL of our items within 30 days of receipt. RK Stitches is           happy to refund or replace any item that is not 100% satisfactory. We LOVE our items and we want to make sure you do too. 

} How long will it take to receive my order?

    We fill all orders within two weeks of the order being placed, unless a custom order requires an extended amount of time to complete in which those details will be communicated with the customer at the time of purchase. Orders are processed in the order they are received. We do our best to work efficiently and as quickly as possible to get you your items as fast as we can. 

   Items that require shipping will be shipped within 3 days of completion of the order. The customer will receive an email notifying them that the shipment is on its way. Once shipped, most domestic orders take anywhere from 1-5 business days to arrive depending on the efficiency of your local postal service. 

Please contact us if you would like to arrange a rush order if you need it sooner than 15-20 days at randkstitches@gmail.com. There is an extra rush fee of $10 and items will ship within 48 hours (during business days). 

} Do you offer Wholesale pricing?

    Yes we do! Please send us an email for more information randkstitches@gmail.com

} How do we contact RK Stitches?

    Email: randkstitches@gmail.com